FAQ | Herbar


How do I incorporate the face oil into my routine?

Simple. Our mushroomy Face Oil that has the multi-beneficial activity and performance of a serum. Deep moisture meets flash absorption in this skin calming, velvety and moisturizing blend. The potent yet lightweight multi-tasking blend full of extracts and active botanicals leaves the skin visibly hydrated, nourished and glowing from within. Because of this, we recommend keeping a simple routine. For am and pm—cleanse, apply the Face Oil with Pat/Press, and If needed follow with moisturizer (pm) and never forget sun protection (am.)

Can I use the face oil with other products?

Yes! Our mushroomy Face Oil will give you all its love but your skin needs some extra TLC.

Are you cruelty free?

Of course, Herbar believes that great skincare should not come at a cost to our planet, animals and bodies. We’re committed to being cruelty free: this means we do not test on animals at any stage of product development, and we will only work with vendors who uphold the same standards.

Are you vegan?

Yes! We are vegan. Fauna, Flora and Fungi!

Do you use essential oils in your products?

No! Our naturally scented formulas are free from any fragrance. Everything you need and nothing you don’t.

How do I properly store Herbar products?

Tightly close all lids and caps after opening. Our bottles are already superstars at protecting the formulas from enviornmental oxidation so do not worry too much.

Whats the shelf life of the Face Oil?

Once opened, it has a shelf life of 12 months.

If you have any questions at all, from face oil to gua-shroom, formulation to production, adaptogens to puppies please email us at hello@herbarofficial.com

Core Values


We always go the extra mile and never underestimate the micro stuff.


We quite literally, set our Herbar heart on constant bettering and optimizing by challenging, questioning and sweating even the small stuff.


To well-being, skin, health, the planet and our customers- the power of purpose leads the way.


Whatever is coming our way will be tackled head on, with a smile and a heart full of a whole lot of excitement.


We infuse knowledge throughout all aspects of the business, from product development to packaging, sampling to selling, marketing to social/ service media.

Shipping & returns

Do you accept returns?

We accept returns on new, unopened Herbar products. Simply return the item within 10 days of receiving. Please allow up to 7-10 business days for your refund to be processed.

Our customer care representatives are here to assist and happy to answer any questions you may have before or after purchase. We want you to feel confident in your purchase and your skin. We want to make your life better and easier like adaptogens do. Please contact hello@herbarofficial.com for assistance.

Will I receive tracking information?

Our processes orders typically processed within 1-2 business days. You will receive an email containing tracking information once your order ships.

Do you ship internationally?

We ship to most international countries including Canada, Europe, Asia, Africa, Australia, New Zealand, Central & South America. Shipping costs do not include duties and taxes of the destination country. Please refer to THE STOCKISTS to see a list of where we are being sold around the world.

Will I have to pay duties and taxes when shipping internationally?

We try hard to make everybody happy but we are not a reishi mushroom. Unfortunately we can not be responsible for your destination country’s duties and tariffs, or delays due to international customs issues. We recommend reviewing your country’s local import policies prior to ordering as we are unable to provide returns or refunds due to customs delays, holds, taxes, or fees.